PGDM Core Subject
Problem Solving & Consulting Methodologies
Course Objective
Primary PO Mapping: PO2 (Critical Thinking) & PO4 (Communication).
Strategic Focus: Exercising human-centric critical thinking to solve ambiguous problems that require ethical judgment and technical reporting.
Mandatory Textbook: The McKinsey Way by Ethan Rasiel (McGraw Hill).
Internal Assessment Scheme (70 Marks)
|
Component |
Marks |
Description |
Mapped CO |
|
Simulations |
20 |
Sim 1 (10M): The Client Interview. Sim 2 (10M): The SteerCo Meeting. |
CO2, CO4 |
|
Case Study |
10 |
"The Case Interview": Solving a live consulting case (Profitability/Market Entry). |
CO1, CO3 |
|
Presentation |
10 |
"The Pyramid Deck": Structuring a recommendation using Minto principles. |
CO5 |
|
Mid-Term |
10 |
Internal written exam covering MECE and Logic Trees. |
CO1 |
|
Project |
10 |
"Issue Tree Design": Breaking down a complex problem into sub-issues. |
CO2 |
|
Participation |
10 |
Active involvement in case prep. |
All |
Detailed 20-Session Plan
|
Session |
Topic |
Pre-Reading (Ethan Rasiel) |
Assignment / Case Study |
|
1 |
The Consulting Mindset Fact-based, hypothesis-driven thinking. |
Part 1: The Problem |
Assignment: Frame a problem statement for a campus issue. |
|
2 |
The MECE Principle Mutually Exclusive, Collectively Exhaustive. |
Ch 1: Building the Solution |
Task: Create a MECE breakdown of "Ways to Increase Profit". |
|
3 |
Logic Trees Issue trees vs. Hypothesis trees. |
Ch 1 (Contd.) |
Project: Build an Issue Tree for declining sales. |
|
4 |
The Initial Hypothesis Generating and testing early solutions. |
Ch 2: Developing the Approach |
Assignment: Formulate a hypothesis for a restaurant losing money. |
|
5 |
The 80/20 Rule in Consulting Focusing on the vital few drivers. |
Ch 3: 80/20 & Other Rules |
Task: Analyze a dataset to find the 80/20 split. |
|
6 |
The Elevator Test Communicating the solution in 30 seconds. |
Ch 3 (Contd.) |
Assignment: Record a 30-second elevator pitch. |
|
7 |
Gathering Data Research strategies and interviewing experts. |
Part 2: Solving the Problem |
Task: Draft an Interview Guide for an expert call. |
|
8 |
Conducting Client Interviews Listening, probing, and managing stakeholders. |
Ch 5: Conducting Interviews |
Role Play: Mock client interview. |
|
9 |
Mid-Term Internal Exam Assessment of MECE, Trees, and Hypotheses. |
Review: Sessions 1–8 |
Assessment: Written Exam (10 Marks). |
|
10 |
Simulation Lab 1: The Client Interview Gathering requirements from a difficult client. |
Manual: Interview Sim |
Assessment: Simulation Performance Score (10 Marks). |
|
11 |
The Minto Pyramid Principle Structuring arguments: SCQA (Situation, Complication, Question, Answer). |
Ref: Barbara Minto |
Assignment: Rewrite a messy email using Pyramid Principle. |
|
12 |
Brainstorming & Ideation Structured brainstorming techniques for teams. |
Ch 6: Brainstorming |
Task: Conduct a brainstorming session for a new product. |
|
13 |
Analyzing the Data Letting the data tell the story (Waterfall charts). |
Part 3: Selling the Solution |
Assignment: Create a Waterfall Chart for profit changes. |
|
14 |
Presenting to the Client Designing the "Deck" and managing the room. |
Ch 9: Presentations |
Task: Storyboard a 5-slide presentation. |
|
15 |
Simulation Lab 2: The SteerCo Meeting Presenting progress to a Steering Committee. |
Manual: Meeting Sim |
Assessment: Simulation Performance Score (10 Marks). |
|
16 |
Managing Internal Teams Working with engagement managers and partners. |
Ch 11: Managing Your Team |
Case Study: Team Conflict at McKinsey. |
|
17 |
Managing the Client Building trust and managing scope creep. |
Ch 12: Managing Clients |
Assignment: Draft an email pushing back on scope creep. |
|
18 |
The Case Interview Framework Profitability, Market Entry, and M&A frameworks. |
Ref: Case in Point |
Activity: Live Case Interview practice. |
|
19 |
Capstone Presentation Presenting "The Pyramid Deck". |
Manual: Presentation Rubric |
Assessment: Group Presentation (10 Marks). |
|
20 |
Course Synthesis Ethics and Professional Standards in Consulting. |
Ref: Professional Standards |
Submission: Final Course Portfolio. |